diff --git a/content/tests_loaddata_raw.py b/content/tests_loaddata_raw.py
index 15fa41b..6d5e62a 100644
--- a/content/tests_loaddata_raw.py
+++ b/content/tests_loaddata_raw.py
@@ -16,3 +16,13 @@ class RawSaveTests(TestCase):
         answer = UserAnswer(user_id=1, question=q, choice=c, correct=True)
         post_save.send(UserAnswer, instance=answer, created=True, raw=True)
         self.assertEqual(NodeProgress.objects.count(), 0)
+
+
+class RawTicketReplyTests(TestCase):
+    def test_raw_support_reply_creates_no_notification(self):
+        from notifications.models import Notification
+        from support.models import Ticket, TicketMessage
+        t = Ticket.objects.create(user_id=1, subject='s')
+        m = TicketMessage(ticket=t, sender='support', text='x')
+        post_save.send(TicketMessage, instance=m, created=True, raw=True)
+        self.assertEqual(Notification.objects.count(), 0)
diff --git a/support/receivers.py b/support/receivers.py
index 5c6d646..8fd5dee 100644
--- a/support/receivers.py
+++ b/support/receivers.py
@@ -13,8 +13,9 @@ from .models import TicketMessage
 
 
 @receiver(post_save, sender=TicketMessage, dispatch_uid='support_notify_ticket_reply')
-def _notify_ticket_reply(sender, instance, created, **kwargs):
-    if not created or instance.sender != 'support':
+def _notify_ticket_reply(sender, instance, created, raw=False, **kwargs):
+    # raw=True: loaddata (انتقال به Postgres)؛ اعلانِ آن پیام‌ها خودش در فایل است و اینجا دوباره ساخته می‌شد.
+    if raw or not created or instance.sender != 'support':
         return
     from notifications.services import notify